DELIVERY & RETURNS INFORMATION

At April Mawhinney Design Studio you will find a series of beautiful fabrics, homewares and gifts. We really hope you find something you like, should you go on to buy from us (which we hope you do!) I can guarantee it will be packaged with love and no doubt with a cup of coffee in hand.

1. DELIVERY

1.1 PACKAGING

  • A4 & A3 prints are sent cellophane wrapped and cardboard backed in a hardback envelope
  • A2 posters are sent securely rolled in a tube.
  • Fabric Samples are sent in a envelope with full fabric information included.
  • Lengths of cut fabric are folded, wrapped securely and sent in a jiffy bag or box.

1.2 DELIVERY PROVIDER

Items are sent either by Royal Mail Second class post or My Hermes in the UK and Royal Mail for overseas orders.
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1.3 LENGTHS OF FABRICS

The majority of our fabric is printed to order and delivery time is 6-8 weeks from the order being placed.

Please note that cut fabrics are non-returnable. Please order fabric or wallpaper samples to make sure that you are happy with the colours before ordering your fabrics.

Should you require an order of farbric urgently, please contact the studio so we can discuss your requirements.

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1.4 FABRIC SAMPLES

Fabric Samples are generally held in stock, if we are out of stock and unable to provide a sample straight away, we will notify you at once, and provide an estimated delivery time.

UK and Ireland - 2-7 days

Western Europe - Within 5-7 working days
Eastern Europe - Within 7-10 working days
Rest of the World - Major cities worldwide within 7-10 working days and other destinations within 10-15 days.

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1.5 PRINTS

Approximate delivery times are as follows. Please note that all prints are printed to order.

UK and Ireland - 5-7 days

Western Europe - Within 5-7 working days
Eastern Europe - Within 7-10 working days
Rest of the World - Major cities worldwide within 7-10 working days and other destinations within 10-15 days.

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1.6 LAMPSHADES

Approximate delivery times are as follows. Please note that each lampshade is made to order:

UK and Ireland - 21-28 days

Western Europe - Within 28 working days
Eastern Europe - Within 28 working days
Rest of the World - Major cities worldwide within 28 working days plus.


2. REFUND POLICY AND RETURNS

2.1 All our items are handmade with great care and we hope you will love with your purchase from April Mawhinney Design Studio. However, if for any reason you are unhappy with your purchase please return it, in it's original packaging, unused, within 14 days for a refund or exchange. Please contact us prior to the item being returned so we can provide our returns address, and so we know to expect your package.

2.2 Please note that fabrics are non-returnable. Please order fabric samples first to make sure that you are happy. We can reserve stock for 10days.

2.3 If you are returning any goods please retain your proof of postage as we cannot be responsible for any goods lost in transit without proof of sending. Please make sure that you have insurance for your products on their return journey.

2.4 Please ensure that the shipping address you provide is correct, full and if in the UK, includes a valid postcode as we ship using the exact information inputted during checkout.

Thank you for stopping by!