Terms & Conditions

These terms and conditions apply to the use of and orders placed on www.aprilmawhinney.com website. By placing an order with April Mawhinney Design Studio you will be deemed to have read, understood and agreed to these terms and conditions.

Every care has been taken to ensure that descriptions, measurements, colours and prices are correct. As cushions are made by hand, there may be a fractional variation in size. We reserve the right to amend prices in the event of a change in VAT. Please note that there may be some variation in the colour of goods shown on the website due to the limitations of photographic and web processes, and we cannot be held responsible for any variations in colour that may arise caused by your browser or computer software.

Orders can be processed directly though this web site. April Mawhinney Design Studio processes card payments securely via a third party payment system called PayPal. All transactions are processed using a secure server. April Mawhinney Design Studio does not hold any customer card details and we will never pass your details on to anyone.

All items are offered subject to availability at time of ordering. However, should an item be out of stock there may be short delays in delivery and we will notify you immediately. April Mawhinney Design Studio will have no liability to you for any failure to deliver goods you have ordered or any delay in doing so for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, failures or sub-contactor transport or network access, flood, fire, explosion or accident.

April Mawhinney Design Studio are happy to exchange or refund any unwanted or faulty full priced items returned to us in original condition and packaging, and which are unused. Please Contact Us before sending any goods back so we know to expect it. Return postage is the responsibility of the customer. We strongly recommend you return any items via recordable post as we can not be held responsible for any return items that go missing. Please contact us for our return's address.

Please note that fabrics are non-returnable. Please order fabric samples to make sure that you are happy.

April Mawhinney Design Studio uses a variety of delivery companies to deliver customer goods, these companies deliver within the normal working hours of 9am – 5pm, Monday to Friday. It is the customers responsibility to ensure the goods can be received within these timescales.

 

FAQS

Which carrier do you use for shipping?

For most UK orders we Royal mail where possible - occasionally we use My Hermes. For most international orders we also us Royal Mail.

What is your return and refund policy?

Products should be returned in perfect condition in it's original packaging, unused, within 14 days for a refund or exchange. We do not refund postage on undamaged goods. We do not offer refunds on cut fabric which is why we recommend you order a sample. For more information please see Delivery and Returns.

I’m an interior designer, how do I get in touch?

If you would like to get in touch, please use the Contact Us page. Alternatively, please visit our Trade Enquiries page where you can apply online.  Once your application form has been processed we can send over price lists.

I’m a shop looking to wholesale your products, how do I get in touch?

If you would like to get in touch, please use the Contact Us page. Alternatively, please visit our Trade Enquiries page where you can apply online.  Once your application form has been processed we can send over price lists.

Do you create bespoke designs?

We love created bespoke designs; you can either commission April to create a completely bespoke design or visit our Pattern Library and purchase a ready made design from our library. To register for access to our library, please visit our Pattern Library page and complete the online form.

I’d love to see the designs in person, can I visit the April Mawhinney Design Studio?

The studio is not open to the public. We are based in rural Northern Ireland and mainly exhibit at Trade Shows. Please feel free to contact us to find out which trade shows will be attending and book in an appointment.

Where are the products designs and manufactured?

All of April Mawhinney's designs are inspired by the glorious Northern Irish and British landscapes; they start life being designed by April in her studio. All of our fabric is digitally printed in England, and all other fabrics, linings, notions and labels are all sourced in the UK.